Frequently Asked Questions - Downtown Trendz

Do you offer Cash on Delivery (COD) as a payment option?

Absolutely! Cash on Delivery (COD) is accepted nationwide across Pakistan.

What is the estimated delivery timeframe for my order?

Expect your order to arrive within 2-5 business days.

How can I verify that my order has been successfully placed?

You will receive an order confirmation via email/SMS once your order has been placed.

What occurs if my shipment is not delivered according to the scheduled timeline?

If you haven’t received your parcel as scheduled, please feel free to reach out to our customer service team for assistance. You can contact us via Call or WhatsApp at +92 310 842 3333.

Are there any delivery fees that I need to pay?

We offer free delivery without any minimum order value requirement all across Pakistan.

How can I ensure that I select the correct size for myself?

When placing your order, please refer to the product page for a “SIZE CHART.” It contains comprehensive information regarding
sizes and their corresponding fits. Simply consult the size chart to determine your perfect size before making your purchase.

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